October 18, 2005
MarkBernstein.org
 
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Dantz drops ball

Dantz just paid someone a lot of money to send out a press release, announcing Retrospect 6.1. Since we rely on Retrospect for our backups, and since Retrospect has been struggling a bit with Tiger, I went to grab the update right away.

The update wasn't actually available on the site.

Ouch. Stuff happens, sure. But the core competence of a backup vendor has got to be reliability. You're counting on them to foresee all the things that might go wrong, and to bail you out when the rainy day comes.