The rhetoric of digital storytelling is so emphatically "everyone can do this" that it's hard to sustain a discussion about "how do we do this well?" He says, pointedly, "It's a data input device. Get better input, you've got more to work with"
Big rule: Have your camera with you. Digital stories happen everywhere. Also: Shoot at your highest resolution. Take your time. Get closer. No, even closer; the macro setting is your friend. Change your angle. Avoid backlighting. Use your flash outdoors as a fill flash; turn it off indoors. Try an IR filter. (!)
Interesting lesson: Story spent some time watching bad photographers -- casual tourists -- and seeing exactly what they do. It makes for a funny talk, but it's also a great way to see your own bad habits in a new light.