November 15, 2015
MarkBernstein.org
 
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Sons Of Martha

Up at 8 on birthday morning, doing tech support for people, not all of them notably polite, who don’t explain their problem in a way that would let someone help.

Simple service, simply rendered” may have been a mistake. I’m beginning to understand the wisdom of, “your call is very important to us.” Too soon old, too late smart.